Small hotels

An assistant for small hotels

Reception can't answer every message at night or in busy hours. The assistant takes the routine questions and passes the rest to reception.

What the assistant answers

  • Room types and rates, as you approve them
  • Breakfast hours, check-in and check-out, late arrival
  • Transfers and directions
  • Requests such as an extra bed or a quiet room, written down and passed to reception

What stays with you

  • Confirming reservations and changes
  • Payments and refunds
  • Complaints and anything unusual

Interactive demo

Try it: a short example conversation

Tap the answers below the chat. The business is fictional; details and prices in the demo are placeholders.

Montade
Hotel Maslina · assistantdemo · replies instantly

Good evening! Do you serve breakfast, and can you arrange a transfer from the airport?21:41

Good evening! Breakfast is served 07:30–10:00. Transfers can be arranged on request — the price is €XX. How can I help you further?21:42

Packages

A one-time setup fee, then a monthly maintenance fee for running, updates and support.

Assistant

A WhatsApp or Viber assistant for one business.

€99 one-time setup
+ €15 per month, maintenance
excl. VAT
  • Answers you approve, in your guests' languages
  • Booking or appointment requests sent to you
  • We update the answers when your prices change
Get started

You'll go to Stripe's secure payment page. Prefer to talk first? Write to us.

Custom automation

For the things you do by hand every day.

Price after a call
We first check if it's worth automating.
  • Reminders before arrival, departure or appointment
  • A simple overview of all requests
  • Connections to the tools you already use, where possible
Talk to us

Prices are in euros and exclude VAT.

Questions about this

Does it replace reception?

No. It handles routine written questions. Your staff still decide and deal with guests.

Can it work with my booking system?

We don't promise that before we see your system. We check it after the first call; often the simplest option is for the assistant to send guests your booking link.

Tell us about your business

The quickest way is a message on WhatsApp or Viber.

Phone: +382 68 792 512

Email: arche@montade.com

Montade Arche LLC · 3118, 447 Broadway, 2nd Floor, New York, NY, US

Montenegro: ARCHE d.o.o. Podgorica